Privacy Policy
Last Updated: December 3, 2025
Our Privacy Commitment
Your privacy and security are our top priorities. We are committed to protecting your personal information and being transparent about our data practices. This policy explains what information we collect, how we use it, and your rights regarding your data.
Data We Collect
Personal Information
- •Name and email address
- •Phone number
- •Date of birth
- •Government-issued ID (for KYC)
- •Billing address
Transaction Data
- •Wallet addresses
- •Transaction history
- •Trading patterns
- •Order information
- •Payment methods
Technical Information
- •IP address
- •Browser type and version
- •Device information
- •Cookies and tracking data
- •Usage analytics
1. Introduction
At Rapid Cryptoz, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our peer-to-peer cryptocurrency trading platform.
By using Rapid Cryptoz, you agree to the collection and use of information in accordance with this policy.
We are committed to protecting your personal information and your right to privacy.
2. Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our platform, and information from third-party sources.
3. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Verify your identity and prevent fraud (KYC/AML compliance)
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your information depends on the data and the context:
• Performance of a contract: Processing necessary to provide our services
• Legitimate interests: Improving our services, security, and fraud prevention
• Legal obligation: Compliance with KYC/AML regulations
• Consent: Where you have given explicit consent for specific purposes
5. Information Sharing and Disclosure
We may share your information in the following situations:
• With service providers: Third parties who perform services on our behalf
• For legal purposes: When required by law or to protect our rights
• With your consent: When you authorize us to share specific information
• Business transfers: In connection with mergers, acquisitions, or asset sales
• Between users: Limited information visible in your public trading profile
We do NOT sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures to protect your information:
• End-to-end encryption for sensitive data transmission
• Secure storage with encryption at rest
• Regular security audits and penetration testing
• Multi-factor authentication (MFA) options
• Access controls and monitoring
• Secure smart contract implementation
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
• Account information: Retained while your account is active
• Transaction records: Minimum 5 years for regulatory compliance
• KYC documents: 5 years after account closure
• Marketing data: Until you unsubscribe or request deletion
You can request deletion of your data subject to legal retention requirements.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (right to be forgotten)
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing
• Withdraw consent: Withdraw previously given consent
To exercise these rights, contact us at privacy@rapidcryptoz.com
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
• Maintain your session and keep you logged in
• Remember your preferences
• Analyze platform usage and performance
• Provide personalized content
You can control cookies through your browser settings. Disabling cookies may affect platform functionality.
For more information, see our Cookie Policy.
10. Third-Party Services
Our platform integrates with third-party services:
• Blockchain networks: For transaction processing
• KYC providers: For identity verification
• Analytics services: For platform improvement
• Payment processors: For fiat transactions
These services have their own privacy policies. We encourage you to review them.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own.
We ensure appropriate safeguards are in place for international transfers:
• Standard contractual clauses approved by the European Commission
• Adequacy decisions by regulatory authorities
• Privacy Shield or equivalent frameworks where applicable
12. Children's Privacy
Our platform is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
If we discover that we have collected information from a child, we will delete it promptly.
If you believe a child has provided us with personal information, contact us immediately.
13. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights:
• Right to know what personal information we collect and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we don't sell data)
• Right to non-discrimination for exercising your rights
To exercise these rights, email privacy@rapidcryptoz.com
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Material changes will be notified via:
• Email notification to registered users
• Prominent notice on our platform
• Updated "Last Updated" date at the top of this policy
Continued use after changes constitutes acceptance of the updated policy.
15. Contact Us
For questions or concerns about this Privacy Policy or our data practices, contact us:
• Email: privacy@rapidcryptoz.com
• Support: support@rapidcryptoz.com
• Data Protection Officer: dpo@rapidcryptoz.com
• Address: [Company Address]
We will respond to your inquiry within 30 days.
Questions About Your Privacy?
We're here to help. If you have questions about this Privacy Policy or how we handle your data, please don't hesitate to contact our privacy team.
📧 Privacy Team: privacy@rapidcryptoz.com
🛡️ Data Protection Officer: dpo@rapidcryptoz.com
💬 General Support: support@rapidcryptoz.com